Bravo to American Airlines for giving the surprise increase in your employees. Instead of cowering for the disgruntled passenger on todays La Guardia flight. Just because some attendents had been cheerful and wished him an exceedingly Merry Christmas. Seriously ?? It’s about time we took back again our best wishes and grumpy folks just stay from the planes and continue to keep their thoughts to by themselves.
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my grand mom have a flight from Ecuador 2/eighteen/sixteen (quit in Miami)in route to Ny,when she was waiting to get her luggage what a shock she received!!her baggage was broken and any individual within steal some very good that was within,also the zipper was violated(broken)she misplaced in merchandise that she bring it to my household Together with the Expense about $350 when she knowledgeable what takes place in AA counter in JFK NY they offered to replaced her new baggage using an employed and aged one that looks like they pick up inside the rubbish!!.also they mentioned that to mend requires about 4 weeks!
On arrival in Panama with flight AA959 on the list of two luggages, a Roncato baggage, ( pictures attached ) worth €189 arrived damaged. I quickly went to the appropriate Place of work In the airport, exactly where the sole remark was which they handed me a « examining Report Injury see », which I enclose herewith. I used the next day shopping for a whole new luggage and seeking to get in touch with your offices through the phone numbers indicated over the claimed doc without, nevertheless, getting any reply – the cellphone is rarely answered and the road goes blank right after various minutes of waiting, regardless of which quantity I dial. I Consequently continue my vacation and on my arrival in Miami airport for my return journey (flight AA2198 on March 24) I again endeavor to Get hold of your office at the airport, but the one advice they could give me was to challenge a criticism through your website, which I'm now doing. Other than the above, I do have A further – and possibly extra severe – complaint. At time of my reservation I paid an extra $88 ($44 Just about every) for more convenience seats. To my surprise, the seats turned out to get the traditional – no further – seats.
I cannot realize why I cannot have the chance to decide on a seat on flight #1848 from DFW to Bos affirmation LGGSNS
I used to be making an attempt to purchase ticket for 15 12 months previous son and couldn’t use Internet site for he was regarded minor. I termed customer service and he or she assisted me with airline invest in. I especially questioned if I needed to terminate if I could in 24hours. This attendant reported Certainly. I discovered 4 hrs later on The rationale son would need to fly was cancelled. I known as back to cancel the flight the attendant explained to me I couldn’t cancel flight and it was a nonrefundable ticket. I informed her scenario as said above she explained she couldn’t do anything at all. I asked to get a supervisor, I bought 1 and described your situation, she said I couldn’t cancel it and have my a reimbursement she was exceptionally rude and hung up on me. I referred to as back again to question for an additional supervisor and as I was speaking with this supervisor she knowledgeable me that the final supervisor mentioned in her document I refused voucher. What at any time a voucher was I was not even certain. Then 2nd supervisor explained to me what she believed. Therefore the flight wasn’t cancelled considering the fact that she said to attend a couple times ahead of I make my ultimate conclusion and she would wave modifying fee to do so and I shouldn’t have any hassle.
I have tried out calling and was on for 15 minutes in order to be hung up on. I've despatched two email messages with no reply… I love your airline but making an attempt to possess a alter produced so we don't lose each of the The cash we put in on our flight simply because we aren’t in a position to really make it simply because my fiancés grandmother passed absent and we have to be in this article and may’t depart at this time Together with the funeral developing for the duration of our scheduled vacation. I have not been capable of get any place and staying that i'm a Journey Agent, I understand that for instances like this, Despite non-refundable tickets, the Airways can give a credit score for partial or may well even give credit score for the complete quantity for use on long term travel.
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My partner and I had flight reservations for nowadays (March fifteen, 2014) and after a routine coronary heart scan on Wednesday of the week, he was diagnosed with a significant coronary heart problem. On Friday, March fourteen, 2014 he experienced to have a heart catherization and it was difficult for us to go on our trip. I identified as American Airways Consumer Service and was nicely explained to “tricky luckâ€.
So base line…..Except you return to me with some sort of thought, you’ll hardly ever see me all over again.
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British Airways don’t make it possible for us to make use of the lounge facility in London.This definitely requires away the pretty privileges we assumed we experienced acquired over time.
I felt compelled to state that I can no more fly with you, when you go on to take care of people without the need of respect. The most recent, the service Puppy difficulty. What exactly is Incorrect using your instruction? Whatsoever it is actually, I simply cannot fly with a business that can't adequately coach its personnel. Excellent bye!
AA missing my baggage in Miami by not acquiring it with me on my flight to Talahassee, Fl and After i lodged a complaint they gave me a file locator to examine position. It took 3 days to acquire my luggage and I needed to vacation to Panama Metropolis Aprt for getting my baggage just after Tallahassee Aprt received it and sent it to Atlanta then to Computer by Delta.